Whiplash Compensation FAQs

  • What happens if I have a claim?

    If we find that you have the grounds to pursue a whiplash injury claim, a member of our road accident team will start the claims process on your behalf. We will handle all paperwork on your behalf and deal with your insurers and the Defendant’s insurers, thereby leaving you to focus on recovery.

  • How long will my claim take?

    The claims process will differ for each case. Your solicitor is the best person to advise you on how long a whiplash compensation claim will take to process.

  • Do I need any evidence to support my whiplash claim?

    We would advise anyone making a whiplash compensation claim to collect as much evidence as possible. Any evidence that helps prove the accident has caused your injury and was not your fault will help to increase the chances of a successful claim. Photographs of the accident scene, statements from witnesses, records and receipts of medical treatments you have received and details of the accident will all be useful. In addition, our expert solicitors have access to specialist medical professionals experienced in whiplash who will assess your injuries as part of your claim.

  • Will I have to go to court?

    98% of personal injury claims are usually settled outside of the courtroom. Therefore it is highly unlikely that you will need to go to court.

  • How much compensation will I get?

    The amount of whiplash compensation you receive will depend on the severity of your whiplash, the circumstances of the accident, how long you have been in pain, whether the whiplash has prevented you from working or doing other activities and the impact your whiplash injury has had on your day to day routine. Your best interests are at the heart of everything we do and as such we will fight for the maximum amount of compensation available to cover any ongoing treatments and rehabilitation programs that may be necessary, as well as any loss of earnings or adjustments to property. An expert solicitor at Freeclaim Solicitors is the best person to advise you on how much you are likely to receive for your whiplash claim.

  • I have suffered whiplash after a low speed accident – can I still claim?

    Many people mistakenly think that whiplash can only occur in high speed road accidents. Whiplash can occur in low speed collisions. Unfortunately insurers often try to allege that the impact in a low speed crash is so minimal that whiplash injuries could not have been sustained. However we have a track record of success in winning these more difficult low speed whiplash compensation claims.

  • What do I do – the other side’s insurance company have approached me with an offer?

    Sometimes insurers will try and settle direct and may approach you with an offer – this is because it normally saves them money. It’s important to realise that these offers are usually considerably lower than what you are entitled to. The Law Society ran a recent campaign warning people of this problem, urging people to think twice and always get the advice of a specialist solicitor. According to the Financial Services Authority, on average, people get two – three times more compensation if they consult a solicitor. A quick phone call with one of our expert whiplash compensation solicitors will help you understand exactly how much you are entitled to.

  • I was a passenger in a vehicle can I make a claim?

    If you were a passenger in any vehicle and have suffered a whiplash injury then you may be able to make a claim. For example, you may have been injured whilst on public transport, whilst travelling on a coach or in a taxi, or travelling as a passenger in a van or lorry. Also you may have suffered injury as a passenger in a vehicle driven by someone you know, for example a spouse, friend or work colleague. Even if the accident was their fault, you can still make a claim. Remember, if you are successful, your compensation will be paid by their insurers and not them.

  • Will it cost me anything to make a whiplash compensation claim?

    At Freeclaim Solicitors, we handle all whiplash claims on a no win no fee basis. That means there is no financial risk to you. If you lose, there’s not a single penny to pay. Plus all enquiries are free with no obligation.