Hit and Run Claims FAQs

  • When can I make a hit and run claim through the Motor Insurers’ Bureau (MIB)?

    MIB claims are made when you are a victim of a hit and run accident. This is when someone has failed to stop at the scene of an accident and you are unable to trace the driver. If you, or a witness, catch the registration number of the car, the driver may be able to be traced by the DVLA. If this is the case then your claim will proceed as normal against the driver through their insurers. However, if the driver remains untraced, your claim will continue through the MIB. The police will be able to tell you if their enquiries have found an offending motorist or not.

  • When do I make a hit and run claim?

    You should submit your claim to the MIB as soon as possible after the accident has occurred. A claim for personal injury must be received by the MIB within three years of the date of the accident.

  • What do I need to do?

    We will complete a claim form for you and submit this to the MIB to explain what happened, including details of the injuries you have sustained and any losses you have incurred as a result of your injuries. The MIB may also ask for permission to obtain evidence, including access to your medical records.

  • What happens next?

    The MIB will investigate the claim, including obtaining police reports and speaking to any witnesses to the accident. They will then complete a statement of what happened for you to agree and sign.

  • How long does a hit and run claim take?

    It is difficult to put a time frame on these types of claims as many factors can influence what happens and the speed in which things take. Waiting for the police to complete their investigations, seeking out witnesses and waiting for a full prognosis on injuries can take time. Each case has different circumstances therefore your solicitor will advise you on how long they expect your case to take.

  • What happens after the MIB has investigated my claim?

    They will provide you with a decision on whether they accept or reject your claim. If it is accepted, the MIB will make an offer in settlement of your claim. If it is rejected, the MIB will give you reasons as to why it has been rejected, as well as details on how to appeal their decision. We have handled many MIB claims and we will advise you at this stage.

  • Do I have to take the first offer from the MIB?

    No. If we feel the offer is not acceptable, we will negotiate on your behalf for the maximum amount of compensation available to you. The amount of damages you receive will depend on the severity of your injuries and the length of time you have had symptoms or how long you may continue to have symptoms. Your compensation may be reduced if the MIB believe you were at fault in the accident (e.g. you were not wearing a seatbelt or you were careless when crossing a road).

  • How can I appeal the MIB decision?

    We will deal with any appeals on your behalf. If the MIB reject your hit and run claim, we will assess your claim and advise you on the likelihood of success for your claim. If we believe you should appeal the decision, we will help you appeal and guide you through this process.

  • Will it cost me anything to make a hit and run claim?

    We handle all MIB claims on a no win no fee basis. This means that there is no financial risk to you – if you lose your claim, you won’t pay a penny (subject to our usual terms). All enquiries are free and confidential. For further advice call us 24 hours a day on.