Personal Injury FAQs

  • Who has the right to claim compensation for personal injury or illness?

    The basic rule is that if another party was somehow responsible for the incident that caused your personal injury or illness to develop (even if you were partly to blame) then you may be entitled to make a claim for compensation.You should seek advice from a qualified personal injury lawyer as soon as possible, so that the appropriate evidence to support your compensation claim can be quickly and easily obtained.

  • What types of accidents and illnesses can I claim compensation for?

    Personal injury compensation claims can be brought under various different circumstances, such as:

    These are just some of the incidents that could lead to a successful personal injury compensation claim; please consult Freeclaim solicitors, free of charge, to find out more about individual cases.

  • When should I make a claim for personal injury compensation?

    You should seek professional legal advice as soon as you can after the incident in question. Generally, you need to start your compensation claim within three years of the incident, although the time limits can vary depending on your circumstances (e.g., if you were under 18 at the time of the incident, or you were not immediately aware of your illness or injury). Call today to speak to a personal injury solicitor onfor further advice.

  • Do I need to keep any details after the accident?

    If you can, you should obtain the names and addresses of anyone who may have witnessed your accident. Also if possible, take photos of the scene of the accident. If you incur any expenses (e.g. taxi receipts, prescriptions etc.) keep the receipts as they will assist in recovering any money you have spent as part of your compensation claim. It is also a good idea to keep a diary detailing any care or help you have received from friends/family due to your injury or illness (e.g. help in getting dressed, housework etc.). Your personal injury solicitor should advise you of what details you should keep to help with your compensation claim.

  • What can I claim compensation for?

    In general, you can claim compensation to reimburse you for such things as:

    • Personal injury
    • Loss of earnings
    • Medical treatment
    • Additional expenses, e.g. car repairs, car hire, specialist equipment
    Contact Freeclaim Solicitors today, free of charge, for help and advice about what you can claim for.

  • How much will it cost?

    Freeclaim Solicitors handle all personal injury compensation claims on a no win no fee basis. This means that if your claim for compensation is not successful, you won’t have to pay a penny. Recent Government changes mean that personal injury lawyers can no longer recover our “success fees” from the other party, so if your case is successful, we will need to recover these from your damages. However, unlike many firms, we guarantee that our fees will be capped at a maximum of 25 per cent of your total damages, subject to our usual terms and conditions.

  • Is it complicated to make a claim for compensation?

    There is absolutely no reason why the process for claiming personal injury compensation should be complicated or inconvenient for you. Freeclaim Solicitors have a team of experts who are ready to represent you and act completely in your best interests. Our personal injury lawyers will guide you through the process, explaining how it works, making the entire process simple and stress free for you.

  • Will I be kept informed?

    Definitely. At Freeclaim Solicitors, as part of our Client Care Charter, we will keep you up to date regularly with the progress of your case and respond promptly to any queries.

  • Can my employer dismiss me if I’m claiming for an accident at work or illness at work?

    Your employer does not have grounds to dismiss you just for making an accident claim or industrial illness claim. If they do, it could amount to unfair dismissal. Your employer by law has to have insurance which covers them for accidents, therefore you will normally be claiming against your employer’s insurers and they will pay any accident compensation, rather than your employer.

  • How long will my compensation claim take?

    It is difficult to predict with any accuracy exactly how long an individual compensation claim will take, as it depends on a number of factors, such as:

    • If, or when, the Defendant admits liability
    • The severity of your injuries
    • The willingness of the Defendant to make a suitable compensation offer
    Freeclaim's specialist personal injury solicitors will be able to give you guidance on how long your individual claim may take.

  • How much is my compensation claim worth?

    This depends on the severity of your injuries and what other losses you have incurred as a result of the accident. The correct valuation is an essential part of your personal injury solicitor’s expertise. Many people are often surprised at how much their accident claim is valued at.

  • Will I have to go to court?

    Most compensation claims are resolved outside of the courtroom, with only two per cent of cases ever making it to court.

  • I am not happy with my solicitor, but my insurance company says I cannot change solicitors – Is this correct?

    No. Insurance companies often tell clients that they must use a solicitor on their panel – this is incorrect. All accident victims are entitled to instruct a personal injury solicitor of their own choice. We are independent solicitors and therefore we only act in our clients’ best interests. Plus, if they are not happy with their current solicitor, they can contact another personal injury law firm in order to transfer their case. At Freeclaim Solicitors, we take on many cases where clients have been dissatisfied with the service provided. We can also help with more difficult and complex claims that other solicitors will not take on.

  • Is Freeclaim connected to a claims management company?

    Absolutely not. Freeclaim Solicitors are an independent firm of personal injury solicitors, regulated by the Solicitors Regulation Authority. We are NOT connected to any Claims Management Companies; in fact, we have successfully won numerous cases on behalf of clients who have not received their full compensation amount due to the terms imposed on them by these companies. As a leading personal injury law firm, we have been recommended by the prestigious Legal 500 and our expert solicitors have various other memberships and accreditations to their name, including the Law Society’s Personal Injury Panel, the Association of Personal Injury Lawyers (APIL), Headway’s Brain Injuries Association Personal Injury Solicitors List and the RoadPeace Legal Panel.

  • What should I do now?

    If you have had an accident, or suffered illness or injury that was not your fault, contact our personal injury lawyers today on 0800 612 7340 or use our online enquiry form. All enquiries are free with no obligation. The sooner you speak to us, the sooner we can get your claim started.