A recent professional negligence claim shows how important it is to choose personal injury solicitors who have the expertise and service to ensure your injury claim is dealt with correctly.

A judge has ruled that a firm of solicitors is in breach of their duty after settling a vibration white finger (VWF) claim with no face-to-face contact with their client. Raley Solicitors reached a settlement for their client of £11,141 after he developed vibration white finger from working as a miner for 19 years. The settlement was agreed through questionnaires and standardised letters, rather than an expert lead personal service. The severity of the client’s injuries were not thought to be fully explored, and the solicitors failed to take into account everyday activities that their client was no longer able to enjoy as a result of his injuries. The judge awarded the claimant £5,539 damages for negligence he received from his solicitor.

This judgment means law firms will need to have an overhaul to ensure that claims are being dealt with professionally and with expert legal knowledge, rather than by non personal standardised letters and questionnaires. This will ensure clients are not having claims undervalued and under settled, and are receiving the best possible advice available to them.

Our Experience

Freeclaim Solicitors offer a personal service to all injury clients. We have over 30 years’ personal injury experience, building specialist knowledge and expertise. If you feel you have suffered poor advice and management of your injury claim, our professional negligence lawyers can review your claim and give you independent advice,  whether your claim is ongoing or has ended. For further advice, call today on 0800 612 7340 or fill in our online enquiry form and we’ll call you back.

Freeclaim Solicitors. Legal 500 recommended.

Published: 9th December