The Government are set to introduce large fines for Claims Management Companies (CMCs) who use unethical approaches to obtaining new customers and who provide bad services to existing customers. New rules which will come into place later this year may result in some companies being fined up to 20% of their annual turnover.
The clampdown by the Government on claims companies is as a result of many such companies hassling people with unsolicited phone calls and text messages in a bid to gain more customers. The extent of these fines shows the serious nature of these breaches.
Freeclaim Solicitors welcome this clampdown and believe the Government should enforce these fines on companies, as well as removing licences so they can no longer work in the claims management sector.
Alastair Fernie, Managing Director at Freeclaim Solicitors, commented, “This has been a growing issue over the last few years, particularly with regards to unsolicited text and phone calls regarding personal injury. It is unacceptable for hard working people to be hounded by these companies, and they need to be stopped. If someone has been injured in an accident, I would suggest they get in touch with a reputable firm of personal injury solicitors, instead of using a claims management company”.
Freeclaim Personal Injury Solicitors
At Freeclaim Solicitors we never use cold calling or unsolicited text messages to promote our personal injury services. In fact we have complained on numerous occasions on behalf of clients and members of staff who have received cold calls and text messages.
We are expert personal injury solicitors dedicated to providing the best legal services available. We are completely independent and do not work with any claims management or insurance companies. This means you can be assured we are always acting in your best interests.
Freeclaim Solicitors have over 30 years’ experience helping clients with many different types of accident claims, including, road traffic accidents, accidents at work or school, slips, trips and falls, accidents abroad, as well as many other areas of personal injury. We are members of the Association of Personal Injury Solicitors (APIL) and are also recommended by the prestigious Legal 500 as leading personal injury solicitors.
If you have been injured and it wasn’t your fault, speak to us today about starting your claim. Our helpline is open 24 hours a day on 0800 612 7340. Or you can fill in our online enquiry form and one of our dedicated team will call you back.